why is orange’s support email address firstname.lastname@example.org. What’s wrong with email@example.com?
There has been so much talk about Windows Mobile 5 and how it can push email to your phone in a similar way to Blackberrys. It all sounds brilliant and on top of that people I know who have been using the last few versions of the SPV (C500 and C550) have been singing its praises – minimal crashing, works brilliantly with a PC and it can make phone calls 🙂 (I had the first 2 SPVs which were appalling..)
So I plumped for the C600 thinking this is the perfect phone. Sure enough, the phone itself is a decent size – the OS seems to have a good feel to it and it doesnt seem to have crashed at all yet! But getting support and email to work is impossible. All I want to do is connect to the VPN and download my email (forget about push – I just want POP3 to work!) – can Orange help me? No, they do not know anything other than how to activate the vpn access rights at their end – anything else is my problem – their data teams did try to help further but did not understand the phone enough to figure it out). Can Microsoft help? No, to give Microsoft credit they tried for 3 days to help but in the end came back with no one here knows about Windows Mobile 5 – there is not any documentation and the operator changes how the phone works anyhow. I am sure all this is true but that does not really help me..
So no idea where this leaves me – heading back to Palm or Nokia if I do not fix it by the end of this week – after that its going to prove hard work to persuade Orange to give me a replacement!
[update] look at that post on Monday, fixed by Tuesday! Orange enabled an extra service and give that a try – suddenly it all started working 🙂 Not sure why they did not know about this service in the first place but we got there in the end 🙂
arghhhhhh! Well it has not been a good start to the day I give you, but for the past 4 years I seem to have had an inane knack of picking the wrong mobile phone. First the 1st gen SPV from Orange (Microsoft’s 1st Gen mobile phone) and then the 2nd gen – both lasted me no more than 3 months due to their umm inability to be a phone (dropped calls and inability to answer them being minor problems in a phone..). Anyhow Back in Feb I got the Motorola A1000. To be fair to it, it all seemed to be going ok for 4 or 5 months, the problems I had with it were not major enough for me to return it:
vibrate is non existant
on start and on shutdown if the sound is on a jingle is played. Fine set it as the default if you must, but allow me to switch it off!!!!!!
it crashed a few times 🙁
No in the past few months, it seems to have developed a few really irritating problems. The clock seems to run slow and then fast – jumping almost an hour this morning – not exactly an hour (and daylight saving was switched off because that didnt work when it was supposed to anyhow). Thankfully this happened the other way round a while back so I no longer use this phone as my alarm clock.. on top of that, it has been doing a mighty good impression of the 1st and 2nd gen SPVs – it has rebooted when I answer a call several times now and there always seems to be a delay when I answer the phone. I actually have to consciously pause before saying "hello".
OK rant over 🙂